In 2021, Florida’s emergency responders treated nearly 105,000 drug overdoses of which over 40,000 were suspected to involve opioids. Yet over 6,000 people in Florida died from an opioid drug overdose that year. More lives can be saved through the expanded use of naloxone.

If you are one of the heroes who work every day to save lives, you are aware of the opioid epidemic plaguing every corner of our state and nation. The Attorney General recognizes that many emergency response agencies need assistance obtaining life-saving, naloxone and that is where Helping Heroes can assist.

Helping Heroes is an Attorney General program that provides free naloxone to emergency response agencies at participating Walmart Inc. (Walmart) pharmacy locations for participating first responders and law enforcement officers, and through online mail orders. 

Online mail orders can be placed here:

naloxone Order Form for FL First Responder Agencies

naloxone is available as a result of the Attorney General’s historic opioid settlements with Teva Pharmaceuticals Industries Ltd. (Teva) and Walmart. Over the next ten years, Teva and Walmart will partner with Florida Health and the Attorney General to manufacture, distribute, and dispense $84 million worth of lifesaving naloxone to first responders and law enforcement officers throughout Florida. If your agency is interested in obtaining naloxone, please read below to learn how to qualify your agency so that your officers, paramedics, firefighters and EMTs can have naloxone dispensed to them for free. Helping Heroes is intended to supplement, rather than supplant the HEROS Program that Florida Department of Health operates.

How Does Helping Heroes Work?

Any Florida agency that employs licensed emergency responders may apply to Helping Heroes online. Licensed emergency responders include law enforcement officers, firefighters, emergency medical technicians and paramedics, correctional officers and probation officers as defined in Florida Statutes.

What are the requirements for participating agencies?

First, participating agencies must complete the application form, which can be found . After the participating agency completes the application form, the Office of Attorney General will send a certification form to the contract provided by the participating agency.

The participating agency will then certify that it has provided training to its licensed emergency responders regarding the signs of opioid overdoses and the use of intranasal spray naloxone. The Attorney General has created a training video available , which satisfies that requirement and other organizations like the Florida Sheriffs Association also have training program which satisfy the requirement.

Additionally, completing the certification form, like with the Department of Health’s HEROS program, the participating agency must agree to report naloxone administrations to an approved system. The approved reporting systems as identified in S.S. 401.253(1), F.S. are:

the Emergency Medical Services Tracking and Reporting System (EMSTARS) Version 3 or higher

--OR--

the Washington/Baltimore High Intensity Drug Trafficking Overdose Detection Mapping Application Program (also known as OD Maps, which is free of charge to join) Certifications must be returned to helpingheroes@myfloridalegal.com. 

Once the participating agency’s application and certification are processed, the participating agency will be added to the list of approved agencies, and this list will in turn be provided to Walmart. By agreement, the participating agency list will be updated once a quarter (March, June, September, and December), and on a quarterly basis, Walmart will tally up the total amount naloxone ordered. Once added to the approved list, your licensed emergency responders will be able to go into participating Walmart stores and obtain up to five naloxone two packs. 

Online mail orders can be placed here:

naloxone Order Form for FL First Responder Agencies

If an emergency responder has any difficulty obtaining naloxone, please e-mail helpingheroes@myfloridalegal.com. Again, Helping Heroes is not intended to fully supplant the HEROS program. It is intended to increase the amount of naloxone available to first responders.

Which Walmart stores are participating in Helping Heroes?

While the list may change from time to time and may be periodically updated, the current list of participating Walmart stores dispensing naloxone as part of this project is located here.

How much can I order using online mail order?

The minimum order quantity is 20 packs (40 doses). All orders submitted by the 20th of each month will be shipped by the first of the following month. This mail option is in addition to the ability to obtain naloxone from participating pharmacies (5 packs, or 10 doses) for individual first responders.  

What to do if you have questions about the application, training, certification, or obtaining naloxone?

If you have questions about Helping Heroes, you can contact the Attorney General at 1-866-966-7226, or e-mail to helpingheroes@myfloridalegal.com.

What to do with expired naloxone?

The Attorney General is not accepting expired naloxone secured either through the HEROS program or Helping Heroes. Expired naloxone should be disposed of through an appropriate drug disposal service. A list of free drug disposal services is listed here.

Application Form